WARRANTY & SAFETY PRECAUTIONS

 

SYNERGY WARRANTY INFORMATION:

Ashton Trading Company Limited / African Energy Solutions Limited (o/a SYNERGY BATTERIES) warrants to the original purchaser only, (by proof of purchase receipt) that the battery is new, fresh and has been maintained in a condition which exceeds industry accepted standards and further, that it will be free of defects in materials and workmanship. Should a battery become unserviceable due to manufacturer defects in material or workmanship, NOT MERELY DISCHARGED, then upon return of the battery to the location where purchased:

Within the twelve (12) months period from the date of purchase, the battery will be replaced free of charge (except for taxes where applicable).

MIXTECH WARRANTY INFORMATION:

Ashton Trading Company Limited / African Energy Solutions Limited (o/a SYNERGY BATTERIES) warrants to the original purchaser only, (by proof of purchase receipt) that the battery is new, fresh and has been maintained in a condition which exceeds industry accepted standards and further, that it will be free of defects in materials and workmanship. Should a battery become unserviceable due to manufacturer defects in material or workmanship, NOT MERELY DISCHARGED, then upon return of the battery to the location where purchased:

Within the twelve (12) months period from the date of purchase for commercial applications & twenty four (24) months for non-commercial applications, the battery will be replaced free of charge (except for taxes where applicable).

WARRANTY IS VOID IN THE EVENT OF:

  • Improper Charging or Installation
  • Container, Cover or Terminal Damage
  • Failure to Maintain Vehicle Charging System
  • Failure to Properly Maintain the Battery
  • Fire Damage
  • Excessive Heat
  • Wreckage or Explosion
  • Sulphation or Dehydrations from Prolonged Storage and/or Non-Use*

The warranty described here shall be in lieu of any other warranty, express or implied, including but not limited to installation costs, incidental or consequential damages.

 

BATTERY HANDLING SAFETY PRECAUTIONS:

Do’s

  • During installation make sure the terminals do not touch any metal mounting, engine or body parts.
  • Ensure that the battery is the correct size for the vehicle.
  • Correct vehicle charging rate of 12.6V-14.5V.
  • Clean the terminals and fit the clamps tightly on the terminals. Broken connections and frayed or cut cables should be replaced.
  • Keep battery and connections clean and dry. If deposits build up on the terminals, clean with hot water.
  • Ensure that starter cables are strong enough to carry a high voltage.
  • Ensure that you charge wet batteries once a month if you are not using them for long periods of time.
  • Connect cables tightly.
  • Secure batteries with the hold-down assembly.
  • Install a cut-off/cut-out switch on the vehicles with accessories like; radio, fridge, inverter as they are directly connected to the battery in most safari vehicles, and could cause a drain in the current resulting in lower cranking power.

Don’ts

  • Test the battery by short circuiting with wires and spanners.
  • Expose the battery to excessive shocks and vibrations.
  • Hammer the terminals or terminal clamps.
  • Crank start continuously for more than 10 (ten) seconds.
  • Leave the battery idle for more than a month.
  • Expose the battery to an open flame, cigarettes, or spark – it may explode!
  • Boost charge the battery.
  • Remove or Damage the vent caps.
  • Lean over the battery while testing, or charging.
  • Never try to charge a visibly damaged or frozen battery.

MAJOR CAUSES OF BATTERY FAILURE

  1. Overcharging
  2. Undercharging
  3. Difficulties with charging system
  4. Corroded terminals
  5. Cracked/Broken casings
  6. Short Circuits